Salesforce Arch-302 시험 개요:
| 인증 벤더: | Salesforce |
| 시험명: | Salesforce 인증 B2C 솔루션 설계자 |
| 시험 번호: | Arch-302 |
| 지원 언어: | English |
| 시험 형식: | 객관식 단일 답안, 객관식 복수 답안, 시나리오 기반 문제 |
| 관련 자격증: | Salesforce 인증 플랫폼 앱 빌더 Salesforce 인증 통합 설계자 Salesforce 인증 데이터 설계자 |
| 시험 시간: | 120 minutes |
| 자격증 유효 기간: | 2년 |
| 실제 시험 문항 수: | 60–65 |
| 합격 점수: | 63% |
| 응시료: | USD 400 (재응시: USD 200) |
| 권장 교육: | B2C 솔루션 설계자 자격증 준비 과정 Salesforce Trailhead 학습 경로 |
| 시험 등록: | Salesforce 자격증 시험 등록 Pearson VUE |
| 샘플 문제: | Salesforce Arch-302 샘플 문제 |
| 응시 방법: | 온라인 감독 시험 또는 Pearson VUE / Kryterion 지정 시험장 방문 응시 |
| 전제 조건: | 권장 사항: Platform App Builder, Integration Architect, Data Architect 자격증 보유; 멀티 클라우드 관련 실무 경력 2~3년 |
| 공식 요강 URL: | https://trailhead.salesforce.com/credentials/b2c-solution-architect |
Salesforce Arch-302 시험 요강 주제:
| 섹션 | 비중 | 목표 |
|---|---|---|
| 주제 1: 요구사항 파악 및 고객 성공 지원 | 27% | - 설계 구조, 주요 시스템 및 잠재 리스크를 검증하기 - 고객 참여를 유도하고 요구사항을 수집하기 - 성공 기준 및 구현 로드맵을 정의하기 |
| 주제 2: 기능 특성 및 사업적 가치 | 7% | - 제품 기능과 사업 성과를 평가하기 - 업무 프로세스에 적합한 Salesforce 제품을 제안하기 - 고객 여정에 부합하는 B2C 솔루션을 설계하기 |
| 주제 3: 데이터 모델 및 관리 | 25% | - 시스템 전반에 걸친 데이터 모델과 관계를 정의하기 - 데이터 통합, 동기화 및 관리 체계를 수립하기 - 데이터 품질, 이전 및 전체 수명 주기를 관리하기 |
| 주제 4: 통합 전략 | 23% | - 안전하고 확장 가능하며 성능이 우수한 통합 환경을 설계하기 - 통합 방식 및 API를 선정하기 - 사용 도구, 미들웨어 및 맞춤 개발 필요성을 평가하기 |
| 주제 5: 설계 구조 설계 | 18% | - 보안, 규정 준수 및 데이터 저장 위치 관련 요건을 충족시키기 - Salesforce 클라우드와 외부 시스템 간의 상호 연동 방식을 제시하기 - 멀티 클라우드 기반 솔루션 설계 구조를 설계하기 |
최신 Salesforce Architect Arch-302 무료샘플문제
1. A company plans to migrate their existing storefront to B2C Commerce as they face a number of performance and scalability issues. They use a custom-built marketing tool for customer engagement that is tightly coupled with the legacy storefront. s The storefront has roughly 200,000 subscribers in total, 10,000 visitors per day, and an average of 1,000 emails that are sent out every day. They expect a large number of subscribers to use their mobile devices to visit the storefront and place orders. f What recommendations should a Solution Architect make to re-architect this solution based on the specified requirements?
A) Modify the frontend for the existing legacy storefront to be mobile responsive. Decouple the custom- built marketing tool so it is no longer tightly tied to the storefront.
B) Build the storefront using the Storefront Reference Architecture (SFRA) and adopt Marketing Cloud for customer engagement.
C) Build the storefront using a headless commerce architecture and adopt Pardot for customer engagement.
D) Build the storefront using B2C Commerce SiteGenesis architecture and adopt Pardot for customer engagement.
2. A company wants to use the Salesforce Platform for their needs. They need a marketing solution, an online ordering platform, and a b solution for service agents, The goal of the company is to provide end-to-end support for their customers.
What is an example of a deliverable that the Solution Architect should provide to make sure the company understands the solution that is needed?
A) Organization chart of the company completed by the Solution Architect
B) Technical Design Specification showing the data mapping/model and systems integration
C) Email templates and copy for suggested marketing emails
D) Final design document for storefront pages and service agent experience
3. A company wants to send a coupon code to VIP customers who have abandoned their cart. The company also wants to track email open and forward count, as well as disable the coupon code after a single use.
Which set of platforms and native services should a Solution Architect recommend to satisfy these requirements?
A) Service Cloud for customer segmentation; third-party service for creation of coupon codes; B2C Commerce and Marketing Cloud functionalities to send abandoned cart emails; Service Cloud to track email opens and forwards.
B) B2C Commerce for customer segmentation; Service Cloud for creation of coupon codes; B2C Commerce and Marketing Cloud functionalities to send abandoned cart emails; Service Cloud to track email opens and forwards.
C) Marketing Cloud for customer segmentation; B2C Commerce for creation of coupon codes; B2C Commerce and Marketing Cloud functionalities to send abandoned cart emails; Marketing Cloud to track email opens and forwards.
D) Marketing Cloud for customer segmentation; Service Cloud for creation of coupon codes; B2C Commerce to send abandoned cart emails; Tableau CRM to track email opens and forwards.
4. An organization has separate support teams that work with customers based on their tier level. Tier levels are based on the amount of money a customer spends. The organization wants incoming support cases to automatically be routed to the correct team based on their tier level.
Which two options should a Solution Architect configure to accomplish this?
Choose 2 answers
A) Auto Response Rules
B) Assignment Rules
C) Queues
D) Support Processes
5. An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.
How should a Solution Architect ensure that this requirement Is met?
A) Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
B) Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
C) Make a copy of the appropriate .ess file from the organization's web server and upload it to the self- service portal.
D) Copy any relevant .ess code from the organization's website and paste it into the pages for the self- service portal in Page Builder.
질문과 대답:
| 질문 # 1 정답: B | 질문 # 2 정답: B | 질문 # 3 정답: C | 질문 # 4 정답: B,C | 질문 # 5 정답: A |
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